Privacy Policy - Go to Philippines | Travel Agency & Guide Booking

Last updated: 26th January 2026

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or contact us.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

This website is operated by Go-To-Philippines.com (“we”, “us”, “our”).

Website: www.go-to-philippines.com
Contact email: contact@go-to-philippines.com

2. What Personal Data We Collect

Depending on how you use our website, we may collect the following types of information:

a) Account Information

When you create an account, we collect:

First name and last name
Email address
Password (stored securely in encrypted form)

b) Order & Booking Information

When you purchase a package or service, we collect:

Billing details (name, address, country, etc.)
Contact details (email, phone number if provided)
Booking-related details (travel date selection, number of travelers, optional add-ons)
Order history and payment status

c) Payment Information

Payments are processed securely via third-party payment providers (such as PayPal or card processors). We do NOT store your full card details on our servers.

Your payment provider may collect:

Card details or PayPal account details
Transaction and fraud-prevention information

d) Communications

If you contact us through forms or email, we may collect:

Your name and email address
Your message content
Any information you choose to share with us

e) Website Usage Data (Cookies)

We may automatically collect data such as:

IP address
Browser type and device information
Pages visited and actions taken on the website
Referral source and session duration

This data helps us improve website performance and user experience.

3. Why We Collect Your Data (Legal Basis)

We collect and use your personal information only when we have a valid reason, including:

To provide and manage your booking
To process your order and payments
To create and manage your customer account
To provide customer support and respond to inquiries
To prevent fraud and ensure website security
To comply with legal obligations
To improve our website, services, and user experience

4. How We Use Your Personal Data

Your personal data may be used to:

Confirm your orders and bookings
Send important updates related to your booking
Give you access to your account and purchase history
Improve our travel packages and website experience
Send service-related emails (such as payment confirmations, booking reminders, and account notifications)

We do NOT sell your personal data to third parties.

5. Who We Share Your Data With

We may share limited personal information with trusted partners only when necessary, including:

a) Payment Providers

To securely process transactions (example: PayPal or card processors).

b) Hosting & Website Tools

To operate and maintain the website (hosting, security tools, analytics tools).

c) Tour & Travel Partners (When Needed)

In some cases, we may share necessary details with local travel partners in order to deliver your booked service (for example: guest names, travel dates, or pickup information).

We only share what is strictly required to provide the service.

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies may be used to:

Keep you logged in
Remember your preferences (including currency/language settings, if applicable)
Analyze website traffic and performance
Support shopping cart and checkout functionality

You can disable cookies in your browser settings, but some features of the site may not work properly.

7. How Long We Keep Your Data

We keep your personal data only as long as necessary:

Account data: kept as long as your account remains active
Order data: retained to comply with accounting and legal obligations
Messages and support requests: kept as long as needed for customer support

You may request deletion of your account at any time (see section 10).

8. How We Protect Your Data

We take appropriate security measures to protect your information, including:

Secure website access (SSL encryption)
Secure payment processing through trusted providers
Restricted access to customer information
Regular updates and security monitoring

However, no online system can be 100% secure. We encourage you to choose a strong password and keep your login credentials confidential.

9. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of your data
Request deletion of your data
Object to certain processing activities
Request a copy of your data (data portability)

To exercise your rights, contact us at contact@go-to-philippines.com.

10. Account Deletion Requests

You may request to delete your account and personal data by contacting us at contact@go-to-philippines.com.

Please note: we may still retain certain purchase or invoicing records if required by law.

11. Third-Party Links

Our website may contain links to third-party websites (for example travel information, maps, airlines, or partner content). We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The most recent version will always be published on this page.

13. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, contact us at:

📩 contact@go-to-philippines.com